From: The east and west. Right now bedbugs are a problem here at home in Colorado and in all 50 states. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Server was very nice as well. Colorado State University Extension Youll never stay anywhere like for the price. The pool was nice and warm Was not really expecting housekeeping but they did come during our 3 day stay. We have more than 70 million property reviews, all from real, verified guests. I was not told that the rooms all along the hallway we being renovated. NEVER again! When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Contributions should be travel related. For the money, this hotel was beyond worth it. All of which have experienced no problems. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Buffett had a little bit of everything., The room was very nice, clean and in great condition. The Academy Hotel is independently owned and operated. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The room was not very clean. We all have bed bug bites all over us and they are very uncomfortable! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Free WiFi and a daily hot breakfast with omelets and waffles is included. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Skyware Booking Engine Liked: Cleanliness, staff & service, amenities, property conditions & facilities. All rights reserved. We went back to the area for spring break and decided to stay there again because of the location and price. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. "Before I even bring my bags into an into a hotel room at all. This lets us know our reviews come from real guests like you. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Its an older hotel, but its clean and the free breakfast makes it a must stay. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. There is nothing classy about the way this staff treats it's guests. Liked: Cleanliness, amenities, property conditions & facilities. For the money, this hotel was beyond worth it. Restaurant is good. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Check around the edges of the box springs. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel I have never received such terrible treatment in my life!! Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am We went back to the area for spring break and decided to stay there again because of the location and price. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Review tags are currently only available for English language reviews. If you stayed at this property through Booking.com, you can write a review. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury Thanks! Booked this on a major travel site for an incredibly low price. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Colorado Bed Bug Hotel and Apartment Reports Management doesn't seem to care much. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Front desk amazing. Certain services and amenities may be reduced or unavailable as a result. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". NEVER again! "We've done $2.5 Million homes. But I could not overlook the bed bugs. Dinner, The hotel is clean, the pool is great, and all the little extras make it a great place for families. Cancellation and prepayment policies vary according to accommodations type. Please dont include personal, political, ethical, or religious commentary. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The pool looked nice but didnt get a chance to enjoy it. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. This was for the price a grand slam! Made to order omelettes! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Freeland admits it's work that can make your skin crawl. Unfortunately, he was the only one during our stay there that was friendly. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. All rights reserved. A great pool in the lobby which is nice for kids. I felt like it was inconvenient for us to dine there or something. Nice spacius and clean We all have bed bug bites all over us and they are very uncomfortable! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Disgusting! But this would have been bearable had the staff not been downright snotty and rude. If you booked through us and want to leave a review, please sign in first. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. See More Rooms & Suites 01 / 09 Reserved 2 rooms, 1 king & 2 queens. This is not a rash, these are bites! Taxes and fees that are shown are estimates only. Reviews are most valuable when they are original and unbiased. If we find any, we delete them and, if necessary, take action against whoever is responsible. It seems that communication was lacking in your case, I apologize. Oh, & rooms were almost sound proof! The Academy Hotel | 8110 N. Academy Blvd. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. I got bitten all over my arms and legs. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton All cribs and extra beds are subject to availability. The front desk staff were excellent as well as the Hotel itself. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Sincerely, John Wilkins/Owner. The place was very cute and cozy. We checked into the hotel and the person at the counter was very friendly and personable. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included It is my hope that you see fit to give us a second chance to win your valuable business back. "One call per month and I was pretty happy. Made beds, replaced towels and amenities. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Booking.com. Very condescending when protocol had changed since last time we stayed. Pool was so crowded my 16 year old wouldnt get in. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Try again. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. I would definitely stay again! Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Mountain View was decent but not sure its worth the up charge. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Yeah right! On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Very nice staff EVERYONE!! THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Service was amazingly efficient. I always enjoy staying here! The room was very nice, clean and in great condition. I then contacted the BBB. Hotels Colorado Springs, Colorado | TheAcademyHotel.com Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Made beds, replaced towels and amenities. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. They're also applicable regardless of the comment's tone. You may either dine in the restaurant or take your breakfast to go back to your room. This material may not be published, broadcast, rewritten, or redistributed. easy access to the freeway. Building itself is beautiful. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . The view of Pike's Peak from our room was amazing. Good inexpensive place to stay with a very good staff. Was not really expecting housekeeping but they did come during our 3 day stay. Beautiful little hotel It is my hope that you see fit to give us a second chance to win your valuable business back. Reserved 2 rooms, 1 king & 2 queens. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. close to everything i needed to go to. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. A business center with fax and photocopying services is available. NEVER again! The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We all have bed bug bites all over us and they are very uncomfortable! Breakfast is excellent for a hotel breakfast. The indoor pool was great, the bed's were comfortable. I would recommend it if you can handle the unfriendliness of the staff. I love the quiet calm vibe. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Landlord And Tenant Duties Regarding Bed Bugs - Colorado The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Owner quickly gave full 11day-scheduled refund without checking the room for himself. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Such a treat! The only way to leave a review is to first make a booking. Examine your luggage carefully while repacking and when you return home. Omlet station was great the rest of the food cold and old. Unfortunately, he was the only one during our stay there that was friendly. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Disgusting! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. (Click on the Red Icon to view detailed bed bug reports. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Pizza, In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. This property has taken steps to provide more sustainable and eco-friendly travel. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel Colorado Springs Reviews | Expedia Rooms were clean & staff at desk was very polite & professional. The good news? Bed Bug Reports for Colorado We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. This is not a rash, these are bites! Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Great location, great amenities. Please enter a valid email address. Give Light and the People Will Find Their Own Way. Amazingly clean. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Icon Color & Report Disclaimer File a new bed bug report at this location This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in.
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