If youre a customer in the EEA, you have 28 days to cancel your contract with us. Returns are FREE for premier customers. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. By subscribing, you agree to receive marketing communications from boohoo by email. Shorts, We have printer-less options too if you dont have a printer! You can unsubscribe at any point. This cancellation period starts from the day after you receive your order. Repack your items (These need to be unworn/unwashed/unused and with original tags). Returns cost $4 and you can track them as they make their way back to our US hub in New York. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Your return arrives back at boohooMAN! There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Youll need to write to us with notice of your cancellation just fill out This can take up to 7 days to show in your account and is dependent on your bank's processing time. All rights reserved. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Click here to view our full Returns Policy. With loads of styles landing each week and regular trend updates you can be sure to get the latest. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You don't need to remember to keep your proof of postage - it's all digital! There is no returns label in my parcel, how do I return? If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. You've got 28 days to send something back to us from the day you receive it. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com How long does it take to process my return? You'll get an email once we receive your returned item. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Please wait 14 days before contacting us about your refund if you havent heard from us yet. We've gone paperless! Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Boohoo MAN US You can return using the steps above. You've got 28 days to send something back to us from the day you receive it. Make sure you keep your proof of postage! Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace All InPost lockers are accessible 24/7! Refunds will not be given if they do not comply with our returns policy. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. 3. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Just pop your items in something non see-through, sealable & waterproof. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Returns via the portal are fully tracked. Pay for the postage and print off your label. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. 3 Select your preferred return option Print returns label at home or in store options. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Returns via the portal are fully tracked. You'll get an email once we receive your returned item. Following the prompts, enter the order details as instructed. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Sites-boohoo-NA-Site Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Simply return your item(s) and reorder for a replacement. You'll then receive a full refund minus the cost of 1.99 for returning the item. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. Please turn it on so that you experience this sites full capabilities. Select your preferred return option (Print returns label at home or in store options). All InPost Lockers are in well lit, safe and secure areas with ample parking. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You dont need to remember to keep your proof of postage its all digital! Select your preferred return option (Print returns label at home or in store options). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Login to our returns portal. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Hear about exclusive offers, get early access to collabs & quicker checkout. Your browser's Javascript functionality is turned off. To see how easy it is to collect your order see our video here. Post if off! Follow the steps below: 1. Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. .b-ngvip-title { You'll get an email once we receive your returned item. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Your refund is on its way. Tell us what you are returning and why :). Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. A typical refund will take up to 14 days + your banks handling time. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. 90z Revival, Returns policy. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Click here to generate and print off your returns label and to find your nearest store. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Returns - boohoo There are a couple of other ways to cancel your contract with us. Make sure you keep your proof of postage! If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Great, happy shopping! Unfortunately we don't offer an exchange facility. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . 90z Revival, A typical refund will take up to 14 days + your banks handling time. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Om van de volgende voordelen te genieten. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Boohooman Returns Portal. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. All rights reserved. 2. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Returns and Refunds - Boohoo NA This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. 2. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. By enabling them, you are agreeing to our. Were really sorry to hear that youve received an item thats not in perfect condition. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Widow Hill Road 2. 3. Unfortunately we cannot accept returns after this time. AUSTRALIAN RETURNS LABEL Just pop your items in something non see-through, sealable & waterproof. If you decide to keep one of the items, you need to pay for delivery. Graphic Tees. Buy Now, Pay Later! Returns are FREE for premier customers. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. There are a couple of other ways to cancel your contract with us. To experience the full world of Boohoo, please enable these or check whether another program is Make sure you keep proof of postage! boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Sites-boohoo-ANZ-Site You will need your order number and email/last 4 digits of your phone number. Confirmation; Please complete the required fields to help us retrieve your order details . You may be liable for import and pay a custom duty charge for orders over the customs threshold. boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot Pay for the postage and print off your label. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Items must be unworn and unwashed with the original labels attached. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You can unsubscribe at any point. Items must be returned within 28 days of receipt. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Returns and Refunds - Boohoo EU If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You will need your order number and email/last 4 digits of your phone number. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. item of your order). 6,240 people have already reviewed boohooMAN. A typical refund will take up to 14 days + your banks handling time. All InPost Lockers are in well lit, safe and secure areas with ample parking. You can cancel your contract here. On dirait bien que vous nous rendez visite sur. Make sure you keep your proof of postage! Thats why before checking out, its important you acknowledge that you understand this. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. #betheMAN. Log onto your Portal here . With loads of styles landing each week and regular trend updates you can be sure to get the latest. get the item of your choice. Jeans, Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. A returns charge of 2.50 per parcel will be deducted from your refund amount. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Returns FAQs If you decide to keep one of the items, you need to pay for delivery. Tell us what you are returning and why. this All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Returns via the portal are fully tracked. You've got 28 days to send something back to us from the day you receive it. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Underwear and swimwear can only be returned if the hygiene seal has not been removed. The funds should appear on your bank statement within 3-5 working days (how long There is no returns label in my parcel, how do I return? warehouse, and again when we have processed your refund. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! NEW - Want a fully tracked, cost effective and convenient way to send returns? You can return your item to us for a refund, and then place a new order to get the item of your choice. We've gone paperless! Repack your items. twitter.com You can unsubscribe at any point. Refunds will not be given if they do not comply with our returns policy. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Product name and codes of the items you returned. For more info or to contact Zippay click here. 3. Please turn it on so that you experience this sites full capabilities. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. So that we can get this fixed for you please head over to our Contact Us section. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. Summer Shop, Youll find these alternative methods Your refund will be processed once we've received your unwanted items. You can return your item to us for a refund, and then place a new order to get the item of your choice. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. 1. If your items dont make it back to us, youll need to open a dispute with the carrier. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Click here to generate and print off your returns label and to find your nearest store. Copyright 2022 boohoo.com. Returns and Refunds | Boohoo We're sorry to hear that you've received an incorrect or faulty item. You can do this by filling out the form on our Customer Service Hub Please turn it on so that you experience this sites full capabilities. 4. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. BB10 2BQ. Returns Policy | Returns Portal - boohooMAN Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Copyright 2022 boohoo.com. Login to our returns portal. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. You don't need to remember to keep your proof of postage - it's all digital! We've gone paperless! 4. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). On receiving your return the next step is for us to check the item(s). weareMAN. Ive paid with Afterpay How do returns & refunds work? How long does it take to process my return? 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. depends on your card issuer). You will need your order number and email/last 4 digits of your phone number. All rights reserved. Items must be unworn and unwashed with the . US returns are simple and low cost. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Sites-boohoo-NA-Site Login to our returns portal. 3. boohoo | Return Portal There is no returns label in my parcel, how do I return? Keep an eye on your . What should I do if I receive an incorrect or faulty item? | Read 2,121-2,140 Reviews out of 5,495 Find out how to return You'll get an email once we receive your returned item. Make sure you keep proof of postage! You can generate a returns label from our website, attach it to your parcel and then send it back to us. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Product name and codes of the items you returned. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Returns FAQs If your items dont make it back to us, youll need to open a dispute with the carrier. Returns via the portal are fully tracked. This cancellation period starts from the day you have received all of the items in your order. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). You'll no longer receive a shipping note in your parcel. You'll get an email once we receive your returned item. You'll get an email once we receive your returned item. Your refund will be processed once we've received your unwanted items. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Items must be returned within 28 days of receipt. form where youll also find details on how to return your item(s). 2. No packaging, no problem! A refund will then be issued by Zippay once your return has been processed. We're sorry to hear that you've received an incorrect or faulty item. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your Pierced jewellery cannot be returned for health and hygiene reasons. 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