All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Please help! This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. It says right in the contract that you own nothing, it is a membership fee. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. This website uses cookies to improve your experience while you navigate through the website. These companies specialize in helping people just like you get out of their timeshare contracts. Author of the review. Some of the lies: http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. We are Americas #1 Timeshare Exit Resource. They promise you everything and deliver NOTHING! We sent in the documents and waited for closure. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. Please we nees help. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. i wonder is there is a law firm willing to undertake one? The first offer to purchase was around 68 thousand dollars. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. Legitimate Companies that Buy Timeshares? I basically told the woman on the phone that I was reading posts about them and they were not good. Another thing to keep in mind is that anything that sounds too good to be true probably is. How to get rid of Avalon Vacation Club Timeshare? How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. Sue me [censored]es! The company takes great pride in taking care of all your needs before, during, and after your stay. All it says is "access to services". This may also include calls and text messages to my wireless telephone numbers. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. The complaint has been investigated and resolved to the customers satisfaction. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. However, you may still be able to get out of your contract by exercising your rights as a consumer. How to Get Rid of Hacienda Del Mar Timeshare? The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. We were sucked in by their promise to get us a balcony for an inside cabin rate. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. The Sunset Group is a scam with the lowest ethical standards. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). I'd rather just pay for the SUV rental and enjoy my vacation. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Don't let them get away with it! Let the truth be known! They tell you lies to make you buy their packages. Records of municipal courts and justice courts are housed here also. This was again was a bad mistake. These same complaints can be found all over the internet on various forums and review websites. Please read and let me know what you think. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . They had already charged my credit card for the deposit. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Our team couldnt find any proof that Sunset Group offers an official exit program. They refused to show me these mysterious rules. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. If youre set on going the DIY route, know that it will likely be a long and difficult process. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Update: Did get my money back from the credit card company, was sent to a collection agency. I wanted to see what they were required to provide to us in the contract. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. 15 Steps on How to Cancel a Timeshare Contract? An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. How to get rid of a Mayan Palace Timeshare? This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. $2, 000 down t he drain. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. Kukulcan Km. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. #5. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. I have a duplicate copy of that . Please contact me at zillayh@gmail.com. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. We decided to fight this through our credit card companies. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Me and my mom were mislead and not they said our membership cancellation is not valid. For example, you could sell your timeshare privately on a resale website. There have been several class-action lawsuits filed against Sunset Group in recent years. BEWARE this is a scam. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. These cookies do not store any personal information. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. It has now been almost 5 months and I am losing faith they will ever pay me back. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! They tell you lies to make you buy their packages. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Timeshares & Vacation Clubs. Thanks! In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. items we already possessed in the terms of the contract e originally had. Please repost. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Write a review Sign in. Legitimate Exit Companies that Buy Timeshares? The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. The second most common complaint is that Sunset Group uses high-pressure sales tactics. I want to thank all of you for your posts. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. they will admit that trading your private residency with someone else costs $189 each time. Well! By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Kings Creek Plantation Timeshare Cancellation? You will speak with two reps who tell you that they are giving a . We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. We were being scammed and taken advantage of financially. I was specifically told I was not buying a timeshare. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. the May 17 charge, in an email dated Sat. There are options for getting out. Historical Court Records (more than 50 years old). Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. What should we do? An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. It does not guarantee you any actual access to a room for any amount of time. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. The first offer to purchase was around 68 thousand dollars. Thanks. www.sunsetscam.com We trust this article has been useful. A fast Google search will load several past timeshare exit scams that you educate yourself on. I was in suspense. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. Has anyone asked for a review and gotten their contract cancelled? There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. We protect your data. Try Profeco, and don't take no for an answer. This is multiple scenarios with the same story. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. That really shakes them up. My credit score got dinged by 150 pts slowly climbing back up. In reality, all-inclusive is mandatory for usage at all their Cancun locations. a complaint VS. Sunset . Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Can You Get Rid of an Occidental Allegro Timeshare? If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Our mission is to eliminate scams in the timeshare industry. Im praying one day there will be a law suit against them. Login. May 22, 2010 @ 12:56 PM). In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. We only suggest companies with high ratings and verified customer reviews. Do not purchase a time share with this company. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. We accepted the second option. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Walking Away From Timeshare Maintenance Fees - Is It Smart? These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. . We only recommend companies with high ratings and strong track records in the industry. I refused to proceed and insisted travel package detail. After coming home and investigating some more, I feel lucky to have gotten away from them alive. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Get Rid of Timeshare Inherited from Parents? Update question - did they finally stop calling? The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Menu. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Of course they refused. 1. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. If youre now regretting your purchase, there are a few things you should know. Can You Get Rid of an Escondido Towers Timeshare? Have you had any luck with your fight against these crooks? I totally regret this. www.sunsetscam.com My husband and I were scammed also. I forwarded all calls from agency to the lawyer. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Cancel RCI and Interval International Membership? I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. I'm in the process of calling the BBB and seeing what they can do. Same here would love to know how to resolve. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Ask to use the internet to download the real form from the IRS. 9. Search Close. How did it turn out for you guys? We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. It does not say what "services" are. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! We are seeking total resolution. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. I have been trying for months to speak with someone on the phone. 3. 3. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Same happened to me in Playa del Carmen. 2. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Customer service contacts and company information. BIG MISTAKE! If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. How to Get Out of a Sheraton Vistana Timeshare? We have the same story as you. How To Get Out of a Grand Solmar Timeshare? Our thought was this would be a great time to sell this timeshare and get a very generous price for it. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. sunsetgrouplies@hotmail.com. this is a site in teh USA who says they files a case. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. Sunset Group, Customer Service Center - csc@sunset.com.mx. Hopefully USA will read all of these issues; FBI please help . Sunset Solutions Group consumer reviews, complaints, customer service. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Promotoria Sunset Group Timeshare Owners Lawsuit In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. 7. It was very overwhelming and confusing. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I also sent registered letters immediately just to be sure and cover all angles. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. . www.sunsetscam.com Guess what? The lawyer says most of the time it just disappears after they ding your credit. Not sure who to start legal proceedings through. We would alert against working with companies that have been known to scam individuals. If there is a lawsuit, let me know guys, I was a victim too. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. So would I Earl. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences.
Mechanic Shop For Rent West Palm Beach,
How To Obtain Traffic Camera Footage In Arizona,
Andy Butler Response Die Antwoord,
Pdanet Connected But No Internet,
David Huerta San Antonio Firework,
Articles S